Privacy Policy

Last Updated: 14th December 2024

WHO WE ARE AND HOW YOU CAN CONTACT US

We are ELEMENT CO and we are based in Tasmania, Australia. We are committed to protecting your privacy and respecting and upholding your rights when you use this Site. This Privacy Policy applies to the products and/or services we provide on our Site www.elementco.com.au (“Site”) and our social media channels, and explains how we collect, hold, use and disclose data and comply with the requirements of the Privacy Act 1988 (Cth) and constitutes part of our Website Terms & Conditions. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook, Pinterest, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this Privacy Policy.

 

You can contact us for privacy-related questions by completing this form or contacting us at : toni@elementco.com.au.


We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act (1988 (Cth)), Australian Privacy Principles and to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.

 

OUR ROLE IN YOUR PRIVACY

If you are a customer, subscriber or just a visitor on our Site, this Privacy Policy will apply to you.

 

OUR RESPONSIBILITIES

As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.

 

YOUR RESPONSIBILITIES

Please read this Privacy Policy and our Website Terms & Conditions. If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy.

 

WHEN AND HOW WE COLLECT DATA

From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when:

  • You purchase an online course, webinar, program or service

  • You interact with us on social media

  • You complete any sign-up forms, landing pages or send us a direct message via social media or an email to any of our nominated emails

  • You participate in events, promotions and giveaways or any request for additional data such as customer surveys

  • You accept our cookies and other tracking technologies on any device you use to interact with us

  • You voluntarily submit your data to us for any reason

 

TYPES OF DATA WE MAY COLLECT 

  • Contact details (name, address, email)

  • Financial Information (bank details when you are making a purchase)

  • Your business name (sometimes)

  • Basic information about your business and its history (sometimes)

  • Data about the products or services you purchase

  • Data about your experience with our Site and our products and services

  • Data relating to your circumstances and such other information that is relevant to the products or services we provide to you

  • Data relating to your attendance at seminars or other events held by us (including webinars and podcasts)

  • Data that identifies you (your IP address, login, browser type, time zone, browser plugins, geolocation, what operating system and version) - we do not link this with any personal Data

  • Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)

 

USE AND DISCLOSURE OF YOUR DATA

Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.

 

We will use your data for the purposes it was collected and related purposes which include:

  • Operating our Site

  • Providing you with products, information and services

  • Customer support

  • Tracking your purchase history

  • Detecting and preventing fraud

  • Improving our Site

  • Making your experience on our Site more efficient and enjoyable

  • Market research e.g. we may contact you for feedback about our products and services

  • Provide you with information about events, other products or services or opportunities that may be of interest

  • Marketing (with your consent)

  • Monitoring your compliance with our Website Terms and Conditions

 

We may disclose your data for the purposes it was collected and also:

  • As required by law subject to our legal obligations

  • With your explicit consent

  • Within our business, limited to employees and trusted service providers who have a legitimate interest to access your data in order to provider our products and/or services

  • To send you marketing material (with your consent)

  • To process your participation in any promotions and giveaways (including contacting you if you win, displaying your name online and on our social media platforms)

  • Share with third parties who are necessary to enable us to provide our products and/or services to you, subject to appropriate confidentiality and data protection agreements

 

GOOGLE ANALYTICS

We use Google Analytics functions. You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking.